Shipping Policy

Please note that our items are made to order, so fulfillment time is not included in shipping times.

Here is a list of our average time frames for production and shipping per type of printing type:

Continental USA (Alaska and Hawaii excluded)

1. Sublimation– 4-6 weeks to delivery
2. DTG (Direct to Garment) – 2-4 weeks to delivery
3. DTF (Direct to Film) – 2-4 weeks to delivery
4. Embroidery– 3-6 weeks

INTERNATIONAL
1. Sublimation– 4-8 weeks to delivery
2. DTG– 4-6 weeks to delivery
3. Screen Print– 4-6 weeks to delivery
4. Embroidery– 4-8 weeks

WHAT IS COVERED WITH OUR PACKAGES FOR REPLACEMENT:

  • Lost Shipping
  • Damaged Items
  • Missing Order Items
  • Wrong Item

 

WHAT IS NOT COVERED WITH OUR PACKAGES:

  • Theft
  • Wrong Address Entered
  • Return to sender due to unsafe drop-off location
  • Wrong Size Or Color Ordered
  • Damage Made By Customer
  • Country Customs Laws

If any of these above situations occur, first contact your local shipping agent or Postal Office for location of your package.  Refer to the tracking information for additional support.  If you cannot locate your tracking information, please contact us at admin@tachtic.com


We do not cover and are not held responsible for any additional fees related to returns, missed item reorders, customs or any other fees prohibiting delivery.